Terms & Conditions

Last Updated: 16 Sept 2025

Welcome to the Sigma Social Agency website. By using this website and/or engaging with our services, you agree to the following Terms and Conditions (“Terms”). Please read them carefully.

1. About Us

This website is operated by Sigma Social Agency (“we”, “our”, “us”), registered in the United Kingdom.
We provide digital marketing and creative services, including but not limited to:

  • Social media management and scheduling

  • Content creation (images, graphics, video, copy)

  • Paid social advertising (Meta, TikTok, LinkedIn, and other platforms)

  • Campaign strategy, reporting, and consultancy

  • Web design, redesigns, and updates

2. Use of This Website

  • You agree to use this website only for lawful purposes.

  • You must not attempt to interfere with the security, operation, or content of our website.

  • Content on this website is provided for general information only and should not be considered professional advice.

3. Services

  • Any services you purchase from us will be subject to a separate Proposal or Service Agreement, which will outline specific deliverables, timelines, and fees.

  • For paid social advertising, you remain responsible for all ad spend paid directly to the platform (e.g., Meta Ads Manager, TikTok Ads), while our management fees are billed separately.

  • For web design and redesigns, you are responsible for hosting, domain names, and any required third-party licences (e.g., plugins, stock assets).

4. Payments

  • Fees and payment terms are outlined in your Proposal or Agreement with us.

  • Payments are due within 7 days of invoicing, unless otherwise agreed.

  • Late payments may result in additional charges or suspension of services.

5. Intellectual Property

  • All website content (text, designs, graphics, media) belongs to Sigma Social Agency unless otherwise stated.

  • You must not copy, reproduce, or distribute any content without our written consent.

  • Upon full payment, ownership of the final approved content, designs, or websites created for you passes to you.

  • Third-party licences (e.g., plugins, stock media) remain subject to their own terms and may not transfer.

  • We may display completed work in our portfolio or promotional materials.

6. Confidentiality & Data Protection

  • Both parties agree to keep all confidential information private and not share it without consent.

  • We comply with UK GDPR and the Data Protection Act 2018. For details, see our Privacy Policy.

7. Limitation of Liability

We aim to deliver our services with care and skill, but we cannot guarantee specific outcomes (such as increased sales, traffic, or followers).
We are not liable for:

  • Loss of income, profits, or business opportunities

  • Platform restrictions, suspensions, or algorithm changes

  • Hosting outages, plugin conflicts, or changes made by you or third parties

  • Data loss or indirect/consequential damages

Our total liability in any 12-month period is capped at the amount you have paid us in that period. Nothing in these Terms excludes liability for death, personal injury, or fraud.

8. Ending Services

  • Either party may end services with written notice, in line with the notice period set out in any active Agreement (typically 28 days).

  • We may terminate services with 14 days’ notice if you fail to pay or breach these Terms.

  • Outstanding invoices must be paid before final content, website files, or campaign data is released.

  • We may remove ads, campaigns, or websites hosted on our accounts if services are terminated.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

10. Updates to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our website or services will mean you accept the revised Terms.